Privacy statement
&ranj (part of &samhoud group)
Lloydstraat 21m
3024 EA Rotterdam
E-mail: privacy@ranj.com
&ranj is part of the &samhoud group and is a serious game studio that sets out to achieve positive behavioral change through playful interaction.
Feedforward Fitness game
APG and &samhoud group (&samhoud consultancy and &ranj) created Feedforward Fitness in collaboration to offer an engaging way to practice giving and receiving feedforward. We store a minimum amount of data with the sole purpose of facilitating the Feedforward Fitness game.
Information on the data the game collects:
| What information is saved? | Why do we save it? | What is the legal basis on which we process thisinformation? |
|---|---|---|
| E-mail address and passwords. | Necessary to allow users to log into their personal account. E-mail address is also used to send reminders e-mails asking users to return to the game after a certain period of inactivity. These reminders can be disabled at any time from the user profile screen in the game. | Legitimate interest |
| First names. | Used only to refer to users in a personal way within the game as well as within email communication regarding APG Feedforward Fitness. | Legitimate interest |
| Anonymous game data and anonymous user and crash logs about game use. | Necessary in order to be able to play the game at an individual level, product development at an aggregated level and to detect any mistakes. | Legitimate interest |
| Who can see this information? | &ranj employees |
| Any questions? Please contact: | privacy@ranj.nl |
Handling this information carefully is of utmost importance to &ranj. We adhere to the requirements of all privacy laws in our data processing. Among other things, this means that:
- We clearly state the purposes for which we process personal data in Feedforward Fitness. We are doing so with this privacy statement;
- We limit our collection of personal data to personal data that is required for legitimate purposes, adhering to the GDPR.
- We ask for your permission before processing any personal data in all cases where the GDPR requires us to do so.
- We take appropriate measures to protect your personal data and demand the same approach from third parties who process data for us.
Purpose of use
I) The security of your account: Your login details (email address and password) are used to secure your account. In the event of a lost password, this information enables us to resend the password.
II) To contact you about APG Feedforward Fitness: Your email address and first name are used to contact you in a personal manner. We will only ever contact you regarding APG Feedforward Fitness and keep the amount of communication to a minimum.
III) Product development: The game data is used at an aggregated level to develop and improve the product. An insight into the aggregated behaviour of players in combination with the feedback that is collected during the game enables us to improve our product specifically for the customer.
IIII) Progress and feedback during the game: Game data is essential for us to give you an insight into your own progress. You are the only person with access to your individual game data. Individual game data is never provided to APG or third parties.
Partners
We use Google Analytics (a web analysis service of Google) to analyse data. It analyses anonymous data in order to provide its service. We use SendGrid to automate the process of sending e-mails to users.
Publication
We will not publish your personal data.
Distribution to third parties
Your data will never be distributed to third parties except to partners that play an essential role in carrying out this service (see paragraph about partners above).
Security
We take appropriate technical and organisational measures against exploitation or unauthorized access to personal data. We have appointed a Security Officer and a Privacy Officer in order to ensure compliance with the GDPR. We also have a GDPR advisor who frequently advises us on current regulations. Our data is saved on our own servers and on secure servers from major companies like Amazon and Google.
Viewing and changing your data
We are obligated to show you your data and allow you to change or delete it. If you are interested please contact: privacy@ranj.com.
Dutch Data Protection Authority
Please contact us if you have any complaints about the processing of your personal data. Under the privacy legislation you also have the right to file a complaint with the Dutch Data Protection Authority against the way personal data is processed. Please visit www.autoriteitpersoonsgegevens.nl to find out how to submit a complaint.
Contact details
If you have any questions and/or comments regarding our privacy statement, please contact us using the contact details at the top of this page.